
I read this book a few months back. I was not sure whether I should write about the book which has already been read by most of my friends & fellow citizens a long time ago. :)
The story revolves around group of call center workers, The author in this novel has tried to explore delicate interpersonal relationship of call center workers & their harsh working conditions.
It is really difficult to wear an altogether different mask in terms of accent & behaviour while talking to your customers. All this for a job, which is reasonably well paid, but gives no creative satisfaction.
As usual Chetan’s writing style keeps your interest alive. Side by side the main story he has also highlighted how career of a sincere and hardworking employee can go haywire while working under a whimsical & selfish boss.
Unlike Five Point Someone the book has no nostalgic effect on me since I have never come across any call center guy in my life. Only they can tell how truly this story resembles with the real life situation. But as an outsider if some one wants to peep into the lives of this community one should read this book.
The story revolves around group of call center workers, The author in this novel has tried to explore delicate interpersonal relationship of call center workers & their harsh working conditions.
It is really difficult to wear an altogether different mask in terms of accent & behaviour while talking to your customers. All this for a job, which is reasonably well paid, but gives no creative satisfaction.
As usual Chetan’s writing style keeps your interest alive. Side by side the main story he has also highlighted how career of a sincere and hardworking employee can go haywire while working under a whimsical & selfish boss.
Unlike Five Point Someone the book has no nostalgic effect on me since I have never come across any call center guy in my life. Only they can tell how truly this story resembles with the real life situation. But as an outsider if some one wants to peep into the lives of this community one should read this book.